Terms of Service

By accessing or using the TechTonic Labs website located at techtoniclabs.co.za (the "Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

You must be at least 18 years of age to use this Website. If you are under 18, you may only access and use the Website with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Website, you represent and warrant that you meet these eligibility requirements.

TechTonic Labs provides custom software development, IT consulting, digital transformation, cloud solutions, and design services (collectively, the "Services"). The Website serves as an informational platform to describe our capabilities, portfolio, and service offerings.

All project-specific services, deliverables, timelines, pricing, and scope of work are subject to separate written agreements between TechTonic Labs and the client. These Terms govern your use of the Website and do not constitute a contract for the provision of any specific services. Any engagement for professional services will be formalised through a dedicated service agreement or statement of work.

All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, source code, software, and design elements, is the property of TechTonic Labs or its licensors and is protected by applicable intellectual property laws of the Republic of South Africa and international treaties.

You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from this Website without the prior written consent of TechTonic Labs, except as follows:

• Your browser may temporarily cache copies of pages and assets for display purposes.
• You may print or download one copy of a reasonable number of pages for your own personal, non-commercial use, provided you do not modify or delete any copyright or proprietary notices.

Intellectual property rights relating to client projects, deliverables, and custom work products are governed by the individual project agreements entered into between TechTonic Labs and the respective client.

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party. The following activities are strictly prohibited:

• Using automated tools, bots, scrapers, or crawlers to extract, mine, or harvest data or content from the Website without prior written permission.
• Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software or technology powering the Website.
• Introducing viruses, trojans, worms, logic bombs, or any other material that is malicious or technologically harmful.
• Attempting to gain unauthorised access to the Website, the server on which the Website is hosted, or any server, computer, or database connected to the Website.
• Conducting denial-of-service attacks or any activity intended to disrupt or degrade the performance of the Website.
• Using the Website to transmit unsolicited advertising, spam, or promotional materials.
• Impersonating TechTonic Labs, its employees, or any other person or entity.

TechTonic Labs reserves the right to take appropriate legal action, including without limitation referral to law enforcement authorities, for any illegal or unauthorised use of the Website.

The Website provides a contact form and other communication channels through which you may submit inquiries, project briefs, and personal information such as your name, email address, and company details. By submitting information through these channels, you consent to TechTonic Labs receiving and processing this information solely for the purpose of responding to your inquiry and evaluating potential project engagements.

TechTonic Labs does not send unsolicited marketing communications. We will only contact you in relation to the inquiry you have submitted or, where applicable, in connection with an existing or prospective business relationship. You may opt out of further communications at any time by notifying us at info@ttlabs.co.za.

The Website and all content, materials, and information provided on it are made available on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

TechTonic Labs does not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We make no representations regarding the accuracy, reliability, or completeness of any content on the Website.

To the fullest extent permitted by the laws of the Republic of South Africa, TechTonic Labs, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or in connection with your use of, or inability to use, the Website.

In any event, the total aggregate liability of TechTonic Labs for any claim arising from or related to the use of the Website shall not exceed the total fees actually paid by you to TechTonic Labs for services during the twelve (12) months preceding the event giving rise to the claim, or R1,000 (one thousand South African Rand), whichever is greater.

You agree to indemnify, defend, and hold harmless TechTonic Labs, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use or misuse of the Website.
• Your violation of these Terms.
• Your violation of any applicable law, regulation, or third-party rights.
• Any content or information you submit through the Website that is inaccurate, misleading, or infringes upon the rights of others.

This indemnification obligation will survive the termination of these Terms and your use of the Website.

Both parties acknowledge that during the course of any communication or engagement facilitated through this Website, confidential information may be shared. "Confidential Information" includes, but is not limited to, business plans, project specifications, technical data, financial information, trade secrets, and any other proprietary information disclosed by either party.

TechTonic Labs undertakes to treat all information shared by prospective and existing clients through the Website with strict confidentiality. We will not disclose your information to third parties unless required to do so by law or with your prior written consent.

Similarly, you agree not to disclose any confidential information regarding TechTonic Labs' proprietary processes, pricing structures, or business operations that may be shared with you during the course of communications or project engagements.

TechTonic Labs reserves the right, at its sole discretion, to suspend, restrict, or terminate your access to the Website at any time and without prior notice if we reasonably believe that you have violated these Terms or engaged in conduct that is harmful to the Website, TechTonic Labs, or any third party.

Upon termination, your right to use the Website will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, limitation of liability, indemnification, and the governing law clause.

These Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of law provisions. You agree that any legal action or dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the Gauteng Division of the High Court of South Africa.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The failure of TechTonic Labs to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

TechTonic Labs reserves the right to modify, amend, or replace these Terms at any time at our sole discretion. When changes are made, we will update the "Last updated" date at the top of this page. Material changes may also be communicated through a prominent notice on the Website.

Your continued use of the Website following the posting of revised Terms constitutes your acceptance of and agreement to the updated Terms. We encourage you to review this page periodically to stay informed of any changes. If you do not agree with the revised Terms, you should discontinue use of the Website.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• Email: info@ttlabs.co.za
• Company: TechTonic Labs
• Location: Centurion, Gauteng, South Africa