About TechTonic Labs

Our two areas of work

TechTonic Labs is our development and innovation side. Part of its work is our own: ideas and products we believe are worth pursuing, built and tested against real problems. The rest is client work, where we design and build mobile apps, websites and bespoke software for businesses whose needs are not met by off-the-shelf products. We take responsibility for the full lifecycle, from the first conversation through design, development and launch, and we run the hosting and DevOps for the software we build so that it continues to be supported once it is live.

Client projects at TechTonic Labs usually begin with a Discovery Week. This is a short engagement with a fixed scope of its own. At the end of it you have an agreed project scope, a clickable prototype that can be shown to users and stakeholders, and an estimate for the build. If you decide not to proceed, the scope and prototype remain yours to use.

TechTonic Labs Consulting places our engineers and teams within client organisations. What we provide is expertise rather than additional headcount. Our people join your team, work within your process and cover the whole lifecycle, from planning to release. While delivering the work in front of them, they also help improve the processes and culture of the team, whether that concerns testing, release practices or how work is planned.

How we work with clients

Our guiding value is Simplicity by Design. We choose the simplest approach that meets the requirement and avoid complexity that does not serve the client. Software built this way is easier to understand, maintain and change, and it costs less to operate over time.

Clients deal directly with the people doing the work. We do not place account managers between you and the engineers, so discussions about scope, progress and risk take place with the people who understand the detail. If a problem arises, you will hear about it from the engineer who found it, together with a recommendation on how to address it.

We keep our structure lean, which keeps our costs down. This is a large part of why we focus on smaller clients, including founders, SMEs and growing businesses, where a small, experienced team is often a better fit than a large consultancy.

We are based in Centurion, within easy reach of both Pretoria and Johannesburg. We are glad to meet in person, particularly at the start of a project, and much of our day-to-day work is carried out remotely. Working in the same time zone as our clients makes that straightforward.